This policy explains what personal information Jayda Digital collects when you use this website or get in touch, why, and what your rights are. It’s written in plain English. If anything isn’t clear, email hello@jayda.digital.
Who we are
Jayda Digital is a design and marketing studio run by Jay Robinson, based in Warfield, Berkshire, UK. For the purposes of UK data protection law (the UK GDPR and the Data Protection Act 2018), Jay Robinson trading as Jayda Digital is the controller of your personal information.
What we collect
- When you fill in a form (the contact form or the free audit form): your name, email address, website if you give it, and whatever you write in your message.
- When you book a call: the details you give Cal.com when booking, usually your name, email address and anything you add to the booking.
- When you email us: your email address and the content of your email.
- When you browse the site: anonymous, aggregated statistics such as which pages are visited and roughly where visitors come from. These don’t identify you and don’t use cookies.
We don’t buy personal data, and we never sell or rent yours.
Why we use it
- To reply to your enquiry, carry out an audit you’ve asked for, or arrange a call. Our lawful basis is your request and our legitimate interest in responding to it.
- To provide services if you become a client. Our lawful basis is the contract between us.
- To understand how the website is used so we can improve it. Our lawful basis is our legitimate interest in running a useful website.
We won’t add you to a mailing list unless you ask us to.
Who we share it with
We use a small number of trusted services to run this website and the business. They only process your information on our instructions:
- Web3Forms, which delivers form submissions to our inbox.
- Cal.com, which handles call bookings.
- Google Workspace, which hosts our email.
- Vercel, which hosts this website and provides cookie-free visitor statistics.
Some of these providers may process data outside the UK. Where they do, they rely on safeguards recognised under UK law, such as the UK International Data Transfer Addendum or adequacy regulations.
We’ll only share your information with anyone else if the law requires it.
How long we keep it
Enquiries that don’t lead to work are deleted within 12 months. If you become a client, we keep records for as long as needed to provide our services and for up to six years afterwards for tax and accounting purposes.
Your rights
You have the right to:
- ask for a copy of the personal information we hold about you
- ask us to correct anything that’s wrong
- ask us to delete your information
- object to, or ask us to restrict, how we use it
- ask us to transfer it to you or another organisation
To use any of these rights, email hello@jayda.digital. We’ll respond within one month.
If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We’d appreciate the chance to put things right first, so please get in touch with us before you do.
Changes to this policy
If we change this policy, we’ll update it here and change the date at the top of the page.
